Privacy policy
Personal Data Collection
We collect personal data that you voluntarily provide when placing orders, registering, or contacting us via our website, including: name, email address, postal address, phone number, and payment information.
Use of Data
The collected data is used exclusively for:
- Processing and managing your orders
- Customer relationship management and after-sales service
- Sending information about our products, services, and promotional offers (with your consent)
- Contacting you by phone, email, or WhatsApp, where applicable and with your consent, in relation to your orders, customer support, or commercial communications
- Compliance with legal and tax obligations
Data Sharing
We do not sell or rent your personal data to third parties. Your data may be shared with our service providers (logistics, payment, hosting) only as necessary to provide our services.
Data Retention
Your data is retained only for as long as necessary to fulfill the purposes stated above and in compliance with applicable legal requirements.
Your Rights
Under the French Data Protection Act and the GDPR, you have the right to access, rectify, erase, restrict processing, data portability, and object to the processing of your personal data.
You can exercise these rights by contacting us at contact@lechiller.com.
Security
We implement all appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or disclosure.
Cookies
Our website uses cookies to improve your user experience, analyze traffic, and personalize content. You can manage your cookie preferences at any time through your browser settings.